No refund on tickets for premium trains Indian Railways

No refund on tickets for premium trains Indian Railways

THE Railway authorities have clarified that there will be no refund on tickets hooked for premium special trains.

Explaining the concept of the premium train, die South-western Railway said in a statement here on Thursday that premium trains are meant for people who plan their journeys at short notice.

At present, the Mysore - Varanasi Express, originating from the city, is a premium special service hut there are similar services from other cities to different destinations.

While reservation on regular trains commences BO days in advance, it is 15 days in case of premium trains for the benefit of passengers who plan their journey at short notice and want a confirmed accommodation.

The release said the premium trains arc seasonal and occasion-specific such as for festivals or holidays and have been introduced to meet the passenger rush.

The Special Trains will only have AC 2 Tier, AC 3 Tier and sleeper classes with Rajdhani-like facilities, including catering, the release said.

The Indian Railways experimented with this model during Christmas last year.

It is intended to implement this model during every festival season, when demand exceeds the normal, the statement added.

SMS Alert Service For Waiting Listed Railway Passengers From 2014

SMS Alert Service For Waiting Listed Railway Passengers

NOW you will no longer have to dial 139 or visit the rail website to cheek the status of your wait-listed ticket as the railways will now send booking status messages to passengers on mobile phones, if the tickets get confirmed before the journey.

"For the last 10 days the trial was going on and today we formally launched the SMS alert service for all passengers whose wait-listed tickets get confirmed." M mister of State for Railways Adhir Ranjan Chowdhury said here. He said everyday about four lakh passengers will get SMS alert on their mobiles about the status of their waitlisted tickets.

The software for the SMS-based service has been developed by CRIS, the technological arm of railways.

"The status of the waitlisted tickets will be communciated through SMS on the passenger mobile phone number given at the time of booking ticket. So now you will get status alert on your mobile once tl»e waitlisted ticket becomes reservation against cancellation (RAC) and also when it gets finally confirmed,' ClKwdhury said. It was a Rail Budget proposal and the Government was a committed to providing it to passengers free of cost, he said after launching the SMS Gateway service.

"Passengers want to know about the status of the ticket and the new service is certainly going to benefit passengers and also help reduce load on the railway website." Railway Member (Traffic) DP Pandey said.

Pandey said not only the status of the ticket, passengers will also get the exact position of the coach and berth number.

"Passengers will get the status alert three hours before with their coach number and berth number."

IRCTC Retiring Room Online Booking Indian Railway 2014

IRCTC Retiring Room Online Booking Indian Railway 2014

CONTINUING with its efforts to extend more facilities 10 passengers. Indian Railway Catering and Tourism Corporation (IRCTC) has launched an online booking facility for retiring rooms at railway stations.

"Any passenger with the PNR of aconfirmed or RAC ticket may make an online booking of a retiring room. The ticket may either be a counter ticket or e-ticket. The booking can be made for all the passengers on the ticket." said a senior IRCTC official. Currently, the system is being launched only for the retiring rooms at Mumbai's CST station.

The facility will gradually be extended to major Stations, like Delhi and Kolkata. and important tourist destinations. The online booking facility has been launched for both the IRCTC's tourism website (www.railtourisinindia.Com) and e-ticketing website

(www.irctc.Co.In). No registration or login-ID is required to avail of the facility. People will be able to do online bookings throughout the day. except for one hour from 11.30 P.M. To 12.30 A.M.

"One can book a retiring room both at the originating and the destination station and the payment can be made through credit/debit card or net-banking. The system will generate an electronic reservation slip as a confirmation of booking." the official said.

Retiring rooms of single/double-bedded accommodation or even a bed in a dormitory may be b<x>ked through the online facility.

The bookings are available for a minimum period of 12 hours and a maximum of 48 hours.